Privacy Policy

M Automations ("we", "us", or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes our practices regarding information collected through our digital services.

This policy applies to information collected through: the M Automations website; contact forms; quote request forms; project inquiry forms; appointment or strategy call forms; email communications; phone communications; SMS communications; cookies and analytics; and other interactions with M Automations.

This policy is provided for transparency. Where a business-specific legal fact is not yet established, a clearly marked placeholder is used so it can be completed after legal review.

When you voluntarily interact with us, we may collect information you provide directly. Depending on the form or interaction, this may include:

• First and last name
• Business name
• Email address
• Phone number
• Website URL
• Business information
• Project requirements and service interests
• Budget information
• Messages submitted through forms
• Appointment or scheduling information
• Other information you voluntarily provide

We only request information relevant to the purpose of each interaction. We do not state that we collect information we do not actually request.

When you visit the website, certain information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visit
• General usage information
• Cookies and similar technologies

The actual technologies used may vary depending on the configuration of the website. We do not claim that a specific tracking technology is active unless it is actually installed.

We use collected information for legitimate business purposes, which may include:

• Responding to inquiries
• Providing requested services
• Preparing project proposals
• Communicating with prospective customers
• Scheduling consultations
• Providing customer support
• Managing projects
• Sending requested information and service-related communications
• Improving website functionality and services
• Understanding website usage
• Preventing fraud or abuse and maintaining security
• Managing CRM records and lead follow-up
• Sending marketing communications where legally permitted and appropriately consented to

We do not imply that marketing messages are automatically sent to every person who submits a form. Marketing communications are sent only where permitted and where appropriate consent or another lawful basis exists.

If you voluntarily provide your phone number and separately opt in to receive SMS messages from M Automations, your phone number may be used to send the types of messages described at the point of opt-in. These may include:

• Appointment reminders and confirmations
• Project-related communications
• Customer service messages
• Responses to inquiries
• Service updates
• Follow-up messages
• Other communications you have specifically requested or consented to receive

Consent to receive SMS marketing is not assumed merely because someone visits the website or submits a phone number. SMS consent is obtained only through an appropriate affirmative opt-in mechanism.

You may provide SMS consent through an appropriate website form, checkbox, or other supported opt-in mechanism. Where required, M Automations will obtain appropriate consent before sending recurring or marketing SMS messages.

We do not claim that a particular consent mechanism exists unless it is actually implemented. Submitting a phone number alone does not create marketing consent.

If you receive text messages from M Automations and no longer wish to receive them, you may opt out by replying STOP to the applicable message.

After you send STOP, you may receive a confirmation message acknowledging your request. You will generally no longer receive messages from that messaging program unless you subsequently provide appropriate consent to receive them again.

For assistance with SMS communications, reply HELP to the applicable message or contact us using the information provided on our website.

Message and data rates may apply depending on your mobile carrier and plan. We do not promise that messaging is free.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

We do not sell your personal information. We may share information with categories of service providers who help us operate our business, including:

• Service and technology providers
• CRM providers
• Website hosting providers
• Analytics providers
• Communication and messaging providers
• Payment processors
• Professional advisors

These service providers may process information on behalf of M Automations to provide business functions. We may also disclose information where required by law or to protect our rights, safety, or property.

We do not state that M Automations sells personal information unless that is actually true.

Mobile information, including phone numbers and SMS opt-in data, will not be sold or shared with third parties for their own unrelated marketing purposes.

Information may be shared with service providers necessary to facilitate requested communications, such as messaging or CRM infrastructure. We do not claim that no mobile information is ever shared with vendors where messaging infrastructure requires processing by a provider.

Depending on the configuration of the website, M Automations may use cookies or similar technologies for purposes such as:

• Essential website functionality
• Preferences
• Analytics
• Performance
• Security
• Marketing measurement

We do not state that every cookie category is currently active. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.

M Automations may use third-party platforms to operate parts of the website and business, such as:

• CRM platforms
• Website hosting
• Analytics
• Email providers
• SMS providers
• Scheduling systems
• Payment processors
• Form providers

We do not claim specific vendors are used unless they are actually connected. Where a CRM, messaging, or automation platform is actively used, it may be referenced appropriately as a technology provider. Such providers are not responsible for M Automations's legal compliance, and we do not imply otherwise.

Personal information may be retained for as long as reasonably necessary for:

• Providing services
• Maintaining business records
• Responding to inquiries
• Legal obligations
• Resolving disputes
• Enforcing agreements
• Security
• Legitimate business purposes

We do not invent a specific retention period unless one has been established. M Automations may retain consent records, including phone number, consent status, date/time of consent, source/form, and consent language/version where practical to do so.

M Automations uses reasonable administrative, technical, and organizational measures designed to protect information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We do not claim that any system is "100% secure," that there is "no possibility of breach," or that "military-grade encryption" is used unless demonstrably true.

The website and services are not directed toward children under the age required by applicable law, and M Automations does not knowingly seek to collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Request information about how we process your data
• Withdraw certain consents
• Opt out of certain communications
• Exercise other rights provided by applicable law

We do not promise specific statutory rights in every jurisdiction. To exercise any applicable rights, contact us using the information below.

You may receive marketing communications only where permitted and where appropriate consent or another lawful basis exists.

Email

You can unsubscribe from marketing emails using the unsubscribe mechanism provided in each marketing email where available.

SMS

You can opt out of marketing SMS by replying STOP to the applicable message.

Opting out of marketing communications does not stop necessary transactional or service-related communications (such as responses to your inquiry or appointment confirmations).

You may contact M Automations to request that certain communications stop. To submit a do-not-contact request, email us at desghlacc@gmail.com. We do not invent contact details.

Because M Automations serves clients globally, information may be processed in countries other than your own, depending on the location of M Automations and its service providers.

We do not make unsupported claims about specific international privacy frameworks. By using our website, you acknowledge that your information may be processed in locations with different data protection laws than your jurisdiction.

M Automations may update this Privacy Policy from time to time. The "Last Updated" date above will be revised when material changes are made. We encourage you to review this policy periodically.

For privacy-related questions, requests, or concerns, contact M Automations:

Mailing address: [INSERT BUSINESS MAILING ADDRESS IF APPLICABLE]